Terms of Service

Last Updated: November 18, 2024

These Terms of Service govern your use of the Harmoni Bersih website and services. By accessing or using our website, you agree to be bound by these terms. Please read them carefully.

Contact Information

Level 32, Menara Telekom

Jalan Pantai Baharu

50672 Kuala Lumpur, Malaysia

Phone: +60 3 2283 7461

1. Acceptance of Terms

By accessing or using the Harmoni Bersih website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you should not use our website or services.

These terms apply to all visitors, users, and others who access or use our website and services.

2. Service Description

Harmoni Bersih provides specialized cleaning services for telecommunications facilities, Islamic financial institutions, and convention centers across Malaysia. Our website serves as an information platform where potential clients can:

  • Learn about our specialized cleaning programs
  • View information about our methodology and approach
  • Contact us to discuss their facility needs
  • Access resources and information about our services

3. Acceptable Use Policy

Permitted Uses

You may use our website for lawful purposes, including:

  • Researching our cleaning services and capabilities
  • Contacting us for legitimate business inquiries
  • Accessing information about our methodology and approach
  • Reviewing our service offerings and pricing information

Prohibited Activities

You agree not to:

  • Use the website for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the website's functionality or servers
  • Transmit viruses, malware, or other harmful code
  • Collect or harvest information about other users without permission
  • Use automated systems to access the website without authorization
  • Impersonate any person or entity or misrepresent your affiliation
  • Post or transmit spam, chain letters, or unsolicited communications

4. User Accounts and Access

No Account Required

Currently, our website does not require users to create accounts. You can browse our information and contact us without registration.

Contact Form Submissions

When you submit a contact form, you agree to:

  • Provide accurate and truthful information
  • Keep your contact information current
  • Use the contact form for legitimate business inquiries
  • Not submit false or misleading information

5. Service Availability and Modifications

Website Availability

We strive to maintain continuous website availability, but we do not guarantee uninterrupted access. The website may be unavailable due to maintenance, updates, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue any aspect of the website at any time without prior notice.

Service Updates

We may update our service offerings, pricing, and website features at our discretion. Current clients will be notified of material changes affecting their service agreements. Website visitors should review our information regularly for updates.

Geographic Limitations

Our cleaning services are currently available only in Malaysia. Information on our website pertains to services provided within Malaysian jurisdictions and is subject to local regulations and standards.

6. Intellectual Property Rights

Website Content

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Harmoni Bersih or its content suppliers and is protected by Malaysian and international copyright laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. This license does not include:

  • Copying or reproducing website content for commercial purposes
  • Modifying or creating derivative works from our content
  • Using our trademarks, logos, or branding without written permission
  • Removing or obscuring copyright notices or attributions

Trademarks

Harmoni Bersih and related logos are trademarks of our company. All other trademarks mentioned on this website are the property of their respective owners.

7. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in our Privacy Policy. Key points include:

  • We collect and process personal data in accordance with applicable data protection laws
  • You have rights regarding your personal data, including access, correction, and deletion
  • We use cookies to improve website functionality (see our Cookie Policy)
  • We do not sell your personal information to third parties

For more detailed information, please review our complete Privacy Policy.

8. Third-Party Links and Services

Our website may contain links to third-party websites or services. These links are provided for your convenience and do not signify our endorsement. We are not responsible for:

  • The content or privacy practices of third-party websites
  • The accuracy or reliability of third-party information
  • Any damages or losses resulting from your use of third-party services
  • The terms and conditions of third-party websites

We encourage you to review the terms and privacy policies of any third-party sites you visit.

9. Disclaimer of Warranties

OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, HARMONI BERSIH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • Warranties of merchantability and fitness for a particular purpose
  • Warranties regarding the accuracy, reliability, or completeness of website content
  • Warranties that the website will be uninterrupted, secure, or error-free
  • Warranties regarding the results that may be obtained from using our services

We make no guarantees about specific cleaning outcomes or operational improvements. Results depend on facility conditions, operational requirements, and implementation of recommended protocols.

10. Limitation of Liability

To the maximum extent permitted by law, Harmoni Bersih, its officers, directors, employees, and agents shall not be liable for:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages resulting from your use or inability to use the website
  • Damages resulting from unauthorized access to or alteration of your data
  • Damages resulting from errors, mistakes, or inaccuracies in website content

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Harmoni Bersih and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

  • Your use of our website or services
  • Your violation of these Terms of Service
  • Your violation of any rights of another party
  • Any information you submit through our website

12. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.

Any disputes arising from or relating to these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Kuala Lumpur, Malaysia.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. When we make changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify users of significant changes through our website or via email
  • Provide reasonable notice before changes take effect

Your continued use of the website after changes are posted constitutes your acceptance of the modified terms. If you do not agree with the changes, you should discontinue use of our website.

14. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Contact Information

If you have questions about these Terms of Service, please contact us:

By Mail: Level 32, Menara Telekom, Jalan Pantai Baharu, 50672 Kuala Lumpur, Malaysia

By Phone: +60 3 2283 7461

Online: Through our contact form